Shipping Policy

• Shipping Methods and Delivery Time We offer the following shipping methods for domestic and international orders:
• Standard Shipping: Estimated delivery time is 6-7 business days for domestic orders and 7-14 business days for international orders.
• Expedited Shipping: Estimated delivery time is 2-3 business days for domestic orders and 5-7 business days for international orders.

Please note that these delivery times are estimates and may vary depending on the destination and any unforeseen circumstances.

• Order Processing Time All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
• Shipping Rates Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. The shipping cost will be displayed at checkout before the order is finalized.
• Tracking Information Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the progress of your shipment on our website or the carrier's website.
• Customs and Duties For international orders, please note that customs fees, taxes, or duties may be applicable upon delivery. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on potential fees.
• Shipping Restrictions We currently ship to most countries worldwide. However, there may be certain restrictions on specific products or destinations due to legal or logistical reasons. If we are unable to ship to your location, we will notify you promptly and provide a full refund.
• Lost or Damaged Packages In the rare event that your package is lost or damaged during transit, please contact our customer support team within 7 days of receiving your order. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
• Returns and Exchanges For information on returns and exchanges, please refer to our Return Policy.
• Contact Us If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at contact@acariastudio.com We are here to assist you and provide any necessary information.